Privacy Policy

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Register for an account or subscribe to our Services
• Complete forms on our website (including lead capture, newsletter signup, and lead magnet request forms)
• Contact us for support or inquiries
• Participate in surveys, promotions, or other communications

This information may include:

• Full name and business name
• Email address
• Job title or professional role (e.g., Independent Financial Advisor, RIA Firm Owner)
• Billing and payment information (processed securely through Stripe; we do not store full card numbers)
• Any other information you choose to provide

1.2 Information Collected Automatically

When you access our website or Services, we and our service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, links clicked, and time spent on pages
• Referral URLs (the page that directed you to our site)
• Usage patterns and interaction data within our applications

1.3 Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the Services to function (e.g., session authentication)
• Analytics cookies: Help us understand how users interact with our site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences

You may disable cookies through your browser settings, but doing so may limit certain features of our Services.

1.4 Email Marketing Data

When you submit any opt-in form on our website — including lead magnet requests, newsletter signups, and the homepage contact form — the following information is transmitted to Kit (ConvertKit), our email marketing platform:

• First name and email address
• The specific resource or form you opted into (used to tag your subscriber record and trigger the correct delivery automation)
• The date and time of your opt-in

Kit uses this information solely to deliver the content you requested and any subsequent communications you have consented to receive. You may unsubscribe at any time via the link included in every email. Kit's privacy practices are governed by Kit's Privacy Policy, available at kit.com.

We use the information we collect for the following purposes:

• To create and manage your account and provide access to our Services
• To process payments and manage your subscription through Stripe
• To send you transactional communications (receipts, account notifications, password resets)
• To send you marketing communications, newsletters, and product updates via Kit (where you have opted in)
• To deliver lead magnets and other requested resources through automated Kit email sequences
• To improve, personalize, and develop our Services and website
• To monitor and analyze usage trends and measure the effectiveness of our marketing
• To detect, investigate, and prevent fraudulent or unauthorized activity
• To comply with applicable legal obligations
• To respond to your inquiries and provide customer support

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party vendors who assist in operating our Services, subject to confidentiality obligations. These include:

• Supabase: Database hosting and storage of user account data and form submissions
• Stripe: Payment processing for subscription billing (subject to Stripe's Privacy Policy)

Kit (ConvertKit): Email marketing and automated delivery of newsletters, lead magnets, and product communications. When you submit any opt-in form on our website, your name and email address are transmitted to Kit and subject to Kit's Privacy Policy

• Google Workspace: Business email communications
• Analytics providers: For website and application usage analysis

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request (e.g., subpoena, court order, or government authority), or to protect the rights, property, or safety of Capital Tech Solutions, our users, or the public.

3.3 Business Transfers

If Capital Tech Solutions is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain your account, and comply with our legal obligations. Specifically:

• Account data is retained for the duration of your active subscription and for a reasonable period thereafter
• Lead capture and marketing opt-in data is retained until you unsubscribe or request deletion
• Payment records are retained as required by applicable tax and accounting regulations

You may request deletion of your personal information at any time by contacting us at the information provided below, subject to our legal obligations to retain certain records.

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• Encrypted data storage and transmission (TLS/SSL)
• Access controls limiting who can view personal data
• Secure third-party infrastructure (Supabase, Stripe, Kit)

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to legal retention requirements

Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in any Kit email or by contacting us directly. Note that unsubscribing from marketing emails will not affect transactional communications related to your account

Data Portability: Request a copy of your data in a structured, machine-readable format

Our website and Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information. For CCPA-specific requests, contact us at the information below.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the Effective Date at the top of this policy and, where required, notify you by email or through the Services. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.